At “Yassmina Collection” we always aim to provide you with the easiest and smoothest shopping experience where you can enjoy your purchase to the maximum level. In order for us to guarantee your satisfaction with your order, we offer a hassle-free return and exchange service.

Return and Exchange Terms

  1. Timeframe: Products can be returned or exchanged within 14 days from the date of purchase.
  2. Condition: The product must be in its original, unused condition, with all tags and packaging intact with no damage to the product or the packaging.
  3. Shipping Costs: Customers are responsible for return shipping costs unless the return is due to an error on our part.

Return and Exchange Procedures

To initiate a return or exchange, please follow these steps:

  1. Contact Us: Reach out to our customer service team via email or phone to request a return or exchange.
  2. Product Collection: We will arrange for the product to be collected from your provided address.
  3. Verification and Resolution: Once the returned product is received and verified, we will issue a full refund or arrange for an exchange, depending on your preference.

Customer Inquiries

If you have any questons or need assistance regarding our return and exchange policy, please don’t hesitate to contact our customer service team:

Email: Yassminacollection0@gmail.com

Phone: +90 538 240 02 20

We are here to help and ensure your experience with Yassmina Collection is exceptional and positive from start to finish.