Overview
At [Yassmina Collection], we care about the satisfaction of our customers and strive to ensure a smooth and comfortable shopping experience. If you are not satisfied with the product you received, we offer a return and exchange service according to the following conditions:
Return and Exchange Terms
- Products can be returned or exchanged within 3 days from the date of purchase.
- The product must be in its original condition, unused, with all original tags and packaging.
- The customer is responsible for the shipping costs for returns or exchanges unless the reason for the return is our mistake.
Return and Exchange Procedures
- Please contact the customer service team to request a return or exchange of the product.
- Arrangements will be made for the collection of the product to be returned or exchanged based on the provided address.
- After receiving the product and verifying that it meets the conditions, a full refund will be issued or a product exchange will be arranged.
Customer Inquiries
If you have any inquiries or questions regarding the return and exchange policy, feel free to contact the customer service team via email or phone.
We are constantly working to improve our services to ensure your complete satisfaction.
Policy Amendments
We reserve the right to modify or update the return and exchange policy from time to time. Please regularly check this page for the latest information.
Contact us at {email} for questions related to refunds and returns.
Thank you for shopping with us!