This English text is provided for information. In case of any difference, the Turkish version of this document prevails.

ARTICLE 1 – PARTIES

1.1 SELLER

  • Company name: YASSMINA COLLECTION LLC
  • Country / state of registration: United States of America, Wyoming
  • Registered address: 30 N Gould St, Ste R, Sheridan, WY 82801, USA
  • Company registration no. / EIN: 99-3912873
  • Türkiye contact and returns address: Şirinevler Mah., Mareşal Fevzi Çakmak 5. Sk. No: 18, 34118 Bahçelievler / İstanbul
  • Phone: +90 538 240 02 20 · WhatsApp: +90 541 554 59 94
  • Email: info@yassminacollection.com
  • Website: yassminacollection.com

1.2 BUYER

The name, delivery and billing address, phone and email entered by the BUYER during the order.

ARTICLE 2 – SUBJECT

The subject of this agreement is to set out the rights and obligations of the parties, under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation, regarding the sale and delivery of the products the BUYER orders electronically through the SELLER's website yassminacollection.com.

ARTICLE 3 – PRODUCTS

The name, colour, size, quantity, VAT-inclusive price, shipping fee, any discount and the total amount of the ordered products are shown in the order summary at checkout and in the order confirmation email. The main features of the products (colour, size, fabric, measurements) are as stated on the product page and in the size chart. All prices are in Turkish Lira and include VAT.

ARTICLE 4 – GENERAL TERMS

4.1 The BUYER confirms having read and electronically approved the Pre-Information Form on the main features, price, payment method and delivery terms of the products.

4.2 Products are handed to the carrier within 1-4 business days after payment is confirmed and, in any case, delivered to the address given by the BUYER within the legal period of 30 days.

4.3 If the product is to be delivered to a person other than the BUYER, the SELLER cannot be held responsible if that person refuses delivery.

4.4 If the ordered product goes out of stock or can no longer be supplied, the SELLER informs the BUYER within 3 days of learning this and refunds the amount collected within 14 days at the latest.

4.5 If the payment fails or is cancelled for any reason, the SELLER's obligation to deliver the product ends.

ARTICLE 5 – RIGHT OF WITHDRAWAL

5.1 The BUYER has the right to withdraw from the agreement within 14 days of receiving the product, without giving any reason and without paying any penalty.

5.2 Notice of withdrawal can be given by email to info@yassminacollection.com, by written message to WhatsApp +90 541 554 59 94, or in writing to the SELLER's Türkiye contact and returns address.

5.3 Within 10 days of the withdrawal notice, the BUYER sends the product to the SELLER unused, with tags attached and in a resellable condition. The carrier designated by the SELLER for returns is Aras Kargo. Returns under the right of withdrawal and size exchanges are sent free of charge using the Aras Kargo return code the SELLER provides to the BUYER. If there is no Aras Kargo branch where the BUYER is located, the SELLER arranges collection of the product from the BUYER at no extra cost. If the BUYER chooses to send the product with another carrier, the return shipping cost is paid by the BUYER. For size exchanges, shipping of the new size is also covered by the SELLER. For faulty or incorrectly sent products, all shipping costs are paid by the SELLER. The shipping fee paid by the BUYER on the order is included in the refund.

5.4 The SELLER refunds the total amount, to the payment method used by the BUYER, within 14 days of receiving the withdrawal notice. For instalment purchases, the refund is made to the BUYER's card according to the bank's procedure.

5.5 If the product loses value or cannot be returned due to the BUYER's fault, the BUYER must compensate for this loss of value.

ARTICLE 6 – EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

Under Article 15 of the Distance Contracts Regulation, the right of withdrawal does not apply to products made to the BUYER's request or personal needs, or to products whose packaging has been opened after delivery and which are not suitable for return for health and hygiene reasons (such as bonnets, gloves and sleeve cuffs).

ARTICLE 7 – DISPUTE RESOLUTION

In disputes, the BUYER may apply to the Consumer Arbitration Committee at their place of residence or where the transaction took place, within the monetary limits announced each year by the Ministry of Trade, and above those limits to a mediator or the Consumer Court.

ARTICLE 8 – EFFECT

The BUYER declares having read and accepted all terms of this agreement before confirming the order. The agreement takes effect when the BUYER approves it electronically, and a copy is sent to the BUYER with the order confirmation email. The SELLER keeps the agreement for 3 years.